Privacy Policy

Phoenix Homes and its subsidiaries and affiliates (collectively referred to as “DCR/Phoenix Group of Companies”) provide information to the home buying public, realtors, trade partners and other users of the Internet regarding Phoenix Homes communities, homes and warranty services through this Web site.

Phoenix Homes is committed to protecting the privacy of its customers and potential customers. To demonstrate this commitment, Phoenix Homes has created this Web site privacy policy governing Phoenix’s use of the information that is collected through the Web site. By accessing and viewing the Web site, you agree to the terms and conditions of this privacy policy.

Collection of information
Even if you do nothing during your visit to the Web site other than browse through the site and read the information contained on the Web pages, Phoenix Homes will nevertheless gather certain information about your visit automatically. This information does not identify you personally, but may, for example, reflect how you found or were directed to or used the Web site. In addition, you may at your option provide personal identification or other information through the Web site (for example, by way of a request that Phoenix Homes send you information via e-mail). It is possible, too, that your realtor may provide us with personal information concerning you or the Phoenix Homes communities and homes in which you are interested.

Phoenix Homes gathers your IP address when you use any portion of the Web site. Phoenix Homes also collects the name and URL of the Web site that you visited immediately preceding your visit to the Web site. Phoenix Homes uses this information on an aggregate basis to better understand Phoenix’s prospective customers and homebuyers, and Phoenix Homes may disclose this information to business and trade partners on an aggregate basis. Phoenix Homes also uses “cookies” to store your preferences in order to make your use of the Web site more productive. Cookies are small files created by Web sites that reside on your computer’s hard drive and store information about your use of a particular Web site.

Disclosure and use of information
Phoenix Homes uses your contact information to respond to your requests for information or service, for general record-keeping purposes and to otherwise contact you about promotions and available products or services.

Phoenix Homes does not sell, rent, share or otherwise disclose mailing lists or other personal information obtained through the Web site to or with any non-affiliated companies. However, your contact information may be available or provided to third-party service providers and contractors (such as the Web site developer) that are contractually obligated to protect your information as disclosed in this privacy policy.

Requests for services
Information requests regarding specific Phoenix Homes’ communities, homes, financial services and other related products and services can be performed through the Web site by submitting the requested contact information. You may not, however, purchase a home or any service directly through the Web site. Any home warranty service request submitted through the Web site is merely a request for a Phoenix Homes representative to contact you regarding such services.

Security precautions
Phoenix Homes takes precautions to protect data and information under its control from misuse, loss or alteration. Phoenix’s security measures include industry-standard technology and equipment to help protect your information.  Unfortunately, no system can ensure complete security, and Phoenix Homes disclaims any liability resulting from use of the Web site.

Exceptions
Other than as set forth above, Phoenix Homes will not otherwise use or disclose any of your personal information except to the extent reasonably necessary to: (i) process your information and to correct technical problems and malfunctions in the Web site or the computer systems supporting the Web site; (ii) protect the security and integrity of the Web site; (iii) protect the rights and property of Phoenix Homes and others; (iv) take precautions against liability; (v) respond to claims that your information violates the rights and interests of third-parties; (vi) respond to judicial or administrative process or otherwise comply with applicable law; and (vii) to assist law enforcement agencies in connection with investigations or matters related to public safety.